1. Introduction
Welcome to our website. These Terms and Conditions, together with our Privacy Policy and Cookie Policy, govern our relationship with you in relation to our website.
If you continue to browse and use our website, you are agreeing to comply with and be bound by the following Terms and Conditions of use. If you disagree with any part of these Terms and Conditions, you must immediately cease using our website.
We may update these Terms and Conditions at any time without notice. It is your responsibility to check them regularly for any updates. If you continue to use our website after the Terms and Conditions have been updated, you are agreeing to the changes that have been made.
2. Definitions
In these Terms and Conditions, we use the following terms:
3. Acceptable Use
Your use of this website is subject to the following terms:
3.1 The content of the pages of our website is for your general information and use only. It is subject to change or withdrawal without notice.
3.2 You must not use our website in any way which is unlawful or harmful, including for fraudulent purposes, to infringe on the rights or access of other persons, to introduce or transmit any virus or other malicious or technologically harmful material, or to carry out any form of cyberattack, including a denial-of-service attack.
3.3 You must not try to access any areas of our website which you are not authorised to access. Nor may you try to edit, change or damage any content of our website, including the design, layout, appearance, textual content, logos and trademarks, and graphics.
3.4 You may not use any part of our website for commercial purposes or financial gain. This includes copying or selling any information contained on our website or charging a fee for any links to our website.
3.5 You may not copy or reproduce any part of our website, except as defined below under 4. Copyright and Intellectual Property.
3.6 You may link to our website, provided it is done in a fair and legal manner and complies with these Terms and Conditions, and on the condition that you do not seek to damage our reputation or gain unfair advantage by linking to our website. You must not indicate any endorsement of you, express or implied, on our part, unless we have given you express written permission to do so.
3.7 Where you contact us by any method indicated on our website, including via contact form, telephone or email, you agree for us to hold your data and contact you in accordance with our Privacy Policy.
4. Copyright and Intellectual Property
4.1 Our website contains material which is owned by or licensed to us or other relevant third parties and is protected by copyright. This material includes, but is not limited to, the design, layout, appearance, textual content, logos and trademarks, and graphics.
4.2 Any redistribution or reproduction of part or all of the contents of our website in any form is prohibited, other than the following:
In no circumstances can you copy or reproduce any logos or trademarks on our website, except with our express written permission.
4.3 You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
5. Disclaimers and Limitation of Liability
5.1 The information contained in our website is provided by us for general information purposes only. While we endeavour to keep it up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability for any particular purpose of our website or the information, products, services or related graphics contained therein.
5.2 You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our website and reliance on any information or materials on our website is therefore strictly at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website meet your specific requirements.
5.3 In no event will we be liable for any loss or damage arising out of or in connection with the use of or inability to use our website or any linked websites. This includes, without limitation, direct, indirect or consequential loss or damage, any loss or damage whatsoever arising from loss of data, profits, contracts, business, revenue, opportunity, property, goodwill or reputation, or any loss or damage arising in tort, contract or otherwise, including any foreseeable loss or damage. This does not affect our liability where it cannot be excluded or limited under applicable law.
5.4 Every effort is made to keep our website up and running smoothly. However, Grixoni Properties takes no responsibility for and will not be liable for our website being temporarily unavailable due to technical issues beyond our control. Neither we nor any third parties provide any warranty or guarantee as to the timeliness or performance of our website. We do not accept any liability for any loss or damage to you resulting from technical issues with our website, nor from the unavailability or underperformance of our website.
5.5 While we make every effort to keep our website secure, we do not provide any warranties or guarantees that it will be free from bugs or viruses. We do not accept any liability for any loss or damage to you resulting from a virus or other malware or from a cyberattack of any kind.
6. External Links
6.1 From time to time, our website may also include links to other websites which are not under the control of Grixoni Properties. These links are supplied for your convenience to provide further information and we have no control over nor responsibility for the nature, content, privacy policies and availability of those sites. As a result, we accept no liability for them.
6.2 The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Nor is it a guarantee or implication that the linked entity endorses or recommends us.
7. Governing Law
7.1 Your use of our website and any dispute arising out of your use of our website is subject to the laws of England and Wales.
7.2 If you fail to comply with these Terms and Conditions, we may suspend your use of our website, negotiate a settlement or resort to legal action, including claims for damages.
7.3 If any part of these Terms and Conditions is determined to be invalid, unlawful or unenforceable, the remaining terms will still apply.
8. Our details
Address: Grixoni Properties, 12 Queens Parade, Bath, BA1 2NJ
Phone Number: +44 (0) 7799 643699
E-mail: smile@blackdoghouse.info
Website: www.blackdoghouse.info
Last update: 30/11/2022
According to the Data Protection Act 2018 (DPA 2018) and the UK General Data Protection Regulation (UK GDPR), you are entitled to know what data we have about you and how we use it.
Our Privacy Policy sets out why we might need your personal data, what we plan to do with it, how long we are going to keep it, if we’ll share it with anyone else and what your rights in relation to your data are. You can also find out who to contact if you have any complaints regarding how we handle your data.
This Privacy Policy makes reference to cookies, but full information in relation to cookies can be found in our Cookie Policy.
Definitions
In this Privacy Policy, we use the following terms:
What type of information do we collect?
We currently might collect and process the following information:
The exact details of what we collect from you will vary depending on the nature of our relationship with you and you will be informed during the course of our relationship with you regarding the specific details of this data.
Where examples are given to illustrate a type of information we collect, they do not constitute an exhaustive list.
We also use cookies on our website. These cookies might collect website user details and statistics. Please consult our Cookie Policy for information on what cookies we use and what data we collect through them.
How do we get your information?
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We might also receive personal information indirectly, from the following sources:
Why might we need your personal data and what might we do with it?
We use the information that you have given us in order to:
Who will we share your information with?
We may share this information with:
What is our legal basis for processing your data?
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
How do we store your personal information?
Your information is securely stored. Digital data is stored on password-protected laptops or on password-protected cloud storage systems or mailboxes. Hard copies of data are stored in a secure place.
If you send us a message through our website or by email, or have entered into contact with us via telephone, and if you decide not to book a stay with us, we will keep all email correspondence with you and information given to us by that means for a period of one year. We will then dispose of your information by permanently deleting the emails from our servers and any records from our system.
If you have booked a stay with us, we will keep all information you have provided us with for two years after the stay you booked with us ends, unless we are required to keep it longer by law, to fulfil our contract with you or by your request. We will then dispose of your information by deleting it permanently from our servers and by destroying any hard copies.
For information gathered on your use of our website, please refer to our Cookie Policy for how long this information is stored for.
What are your data protection rights?
Under data protection law, you have rights including:
For those rights that only apply in certain circumstances, you can find out what those specific circumstances are by contacting us or by consulting the ICO. Both our and the ICO’s details can be found at the end of this policy.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please use the contact information at the end of this policy if you wish to make a request.
In certain circumstances, we can refuse your request. If this happens, we will tell you why we aren’t taking action and that you have the right to make a complaint to the ICO and/or enforce the relevant data protection right through a judicial remedy.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us. Our contact details are listed at the end of this policy.
You can also complain to the ICO if you are unhappy with how we have used your data. You can contact the ICO by post, phone or via their website, all of which are detailed at the end of this policy.
Our contact details
Address: Grixoni Properties, 12 Queens Parade, Bath, BA1 2NJ
Phone Number: +44 (0) 7799 643699
E-mail: smile@blackdoghouse.info
Website: www.blackdoghouse.info
The ICO's contact details
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk
Last update: 30/11/2022
Definitions
In this Cookie Policy, we use the following terms:
What are cookies?
Whenever you visit a website, it stores a small text file called a cookie on your computer. Cookies are used to make the website work, to improve your experience of the website, or to collect data on how you are using the website.
What are your rights in relation to cookies?
There are two broad types of cookies: essential and non-essential cookies. Essential cookies will always be set, as they are necessary to provide the website services. However, under UK GDPR, you have the right to decide whether to enable or disable non-essential cookies.
How do we use cookies?
Essential cookies
Below, we lay out what essential cookies we use and why:
Cookie: Name – Purpose (Maximum age)
Non-essential cookies
How do you change your cookie preferences?
As we currently only use essential cookies, which will always remain set, there is no way to change your cookie settings on our website. You can always change your cookie settings in your browser settings to allow all cookies, block third-party cookies or block all cookies.
Last update: 30/11/2022
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